Find out what type of passkey you can use on different devices and operating systems.

What devices and passkeys can I use?

Android smartphones

Smartphone with Android v14.3 or higher

Smartphone with Android v14.3 or lower

  • Get a free Hardware Key (FIDO2) from one of our ICT Service Desks or r.

  • or upgrade to Android v14.3, or the latest version available for your device that supports the use of the .

Smartphones with Android, manufactured by Huawei, Lenovo or Oppo.

Passkeys are currently only available where Google Play Services are available.

Smartphone with Apple iOS

Smartphone with iOS 17 or higher

Smartphone with iOS 17 or lower

  • Get a free Hardware Key (FIDO2) from one of our ICT Service Desks or r.
  • Or, upgrade to iOS 17 or higher and use .
Windows devices (managed by ICT)

ICT managed (Single user) Microsoft Windows desktop

ICT managed (Shared or multi-user) Microsoft Windows desktop

ICT managed (Single user) Microsoft Windows laptop

  • Set up using face recognition or a PIN.
  • using a supported smartphone

ICT managed (Shared or multi-user) Microsoft Windows laptop

  • Use the free Microsoft Authenticator App on any supported smartphone from or store.
  • Get a free Hardware Key (FIDO2) from one of our ICT Service Desks or r.
MacOS devices (ICT managed)

ICT managed (Single user) MacOS desktop

  • Platform Single Sign On (SSO) has automatic enrolment.
  • Use the free Microsoft Authenticator App on any supported smartphone from or store.
  • Get a free Hardware Key (FIDO2) from one of our ICT Service Desks or r.

ICT managed (Shared or multi-user) MacOS desktop

  • Use the free Microsoft Authenticator App on any supported smartphone from or store.

ICT managed (Single user) MacOS laptop

  • Platform Single Sign On (SSO) has automatic enrolment.
  • Use the free Microsoft Authenticator App on any supported smartphone from or store.

ICT managed (Shared or multi-user) MacOS laptop

  • Use the free Microsoft Authenticator App on any supported smartphone from or store.
  • Get a free Hardware Key (FIDO2) from one of our ICT Service Desks or r.
Department-managed devices (not managed by ICT)

Department managed Windows desktop or laptop

  • If Bluetooth is available, you can use the free Microsoft’ Authenticator App on your smartphone from or store.
  • Get a free Hardware Key (FIDO2) from one of our ICT Service Desks or r.

Seek guidance from your Departmental IT representative.

Department managed MacOS desktop or laptop

  • If Bluetooth is available, you can use the free Microsoft’ Authenticator App on your smartphone from or store.
  • Get a free Hardware Key (FIDO2) from one of our ICT Service Desks or r.

Seek guidance from your Departmental IT representative.

Linux desktop or laptop
Self-managed desktop or laptop using any operating system (OS)

Get more FAQs

³Ô¹ÏºÚÁÏ’s Passkey rollout FAQs

Find out what a passkey is and why ³Ô¹ÏºÚÁÏ is rolling out passkeys.

Passkeys rollout FAQs

How to setup and use your passkey

Find out how to set up and use your passkey. This covers everything from installing passkeys using the MS Authenticator app, Windows, Macs or using a hardware key as an alternative method.

FAQs for setting up your passkey

Security and privacy

Get answers to questions about security and your privacy when using passkeys. These FAQs covers where your biometric data gets stored.

Security and privacy FAQs

HoDs, Line Managers and Passkey Champions FAQs

If you are a Passkey Champion or you are promoting Passkeys to your department, we have created these FAQs to help support you, from checking adoption rates to following up with anyone who hasn't set up a Passkey.

FAQs about championing passkeys

Using passkeys when abroad

If you have a question about using passkeys when abroad, especially if working in China you can refer to the FAQs to find out how to authenticate your ³Ô¹ÏºÚÁÏ account from overseas.

FAQs for using Passkeys abroad

Support and further guidance